Sales and Design   

  • Anticipate, address, and capture the needs and requirements of our customers
  • Provide responsively and on-time correct and suitable solutions and proposals to our customers.

Delivery and Implementation

  • Full compliance to design and requirements as agreed with our customers
  • Prompt and on-time deliveries and implementations
  • Proper and complete documentation of deliveries and implementations
  • Minimize waste of materials and time, effecfive use of manpower, tools, and supplies
  • Invoice and collect Receivables accurately and punctually

Post-Sales 

  • Immediate, constant and active communication and response to concerns
  • Consistent and proactive implementation of maintenance programs
  • Timely fulfillment of warranty concerns and service requests

Internal Support and Services

  • Anticipate, address and assess the training and competencies needed by employees
  • Readily provide tools, equipment, and information to facilitate productivity and effectiveness